Double-billing issue hits Manx gas customers

Isle of Man Energy says it’s aware of a double-billing problem with direct debits.

One customer in Port Erin reported having two £380 payments taken within five days – and was told to raise the issue with his bank.

The company says the problem happened with direct debits on February 2.

It’s apologised and says customers should raise a Direct Debit Indemnity Claim with their banks to get the money back.