Charging for phone bill is 'commercial decision' says OFT

Thursday, 21 April 2016 00:00

No action will be taken to try and deter Manx Telecom from charging people to receive a paper phone bill.

That's the message from the Office of Fair Trading which says it's a "commercial decision" and the approach is common in the telecoms market:

Chairman David Quirk says it's "consumer choice" if people sign up to receive a free eBill instead of being charged £1.50 for the hard copy.

In Tynwald this week North Douglas MHK John Houghton expressed his discontent with the move:

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