Charging for phone bill is 'commercial decision' says OFT

That's the message from the Office of Fair Trading which says it's a "commercial decision" and the approach is common in the telecoms market:

 

 

Chairman David Quirk says it's "consumer choice" if people sign up to receive a free eBill instead of being charged £1.50 for the hard copy. 

 

In Tynwald this week North Douglas MHK John Houghton expressed his discontent with the move: