Only gas bills are going paperless - Isle of Man Energy will write to people telling them if their supply is to be cut off.
That's the message from Office of Fair Trading chair Tim Glover MHK after facing questions in the House of Keys.
Arbory, Castletown and Malew MHK Jason Moorhouse asked about the company's move towards paperless billing.
Mr Glover said only bills would be paperless - anything else would see letters written:
Island to get Bikesafe scheme for first time
Jurby Junk's Stella dies aged 90
No plans to publish UK's assisted dying letters
Burst water main disrupts Onchan supply
Government advice following spike in data breaches
Plans for four-foot flood walls at Ramsey harbour
Garage blaze in the early hours of this morning
Art anarchists "hiding gold bars" in Douglas this week