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Manx Utilities 'on standby to respond' ahead of forecast snow

Manx Utilities' says its teams are on 'heightened alert' to respond to issues ahead of forecast snow and ice.

It comes as an amber weather warning for snow is forecast from midday tomorrow until 6am on Friday morning.

The whole Island is likely to be affected - with 'persistent and often heavy' snow predicted.

In a statement released by the company - it says in response to this, its teams are on a 'heightened alert' to respond to issues that could disrupt customers' connectivity to essential services, particularly electricity.

However, Manx Utilities’ Headquarters will operate under reduced staffing levels and has announced it will close to the public at 12pm tomorrow, until further notice.

Its Customer Services’ staff will be on hand on 0808 1624 115 and people can still email (enquiries@manxutilities.im.

Although, the business has requested contact is focused on customer needs relating to urgent assistance for faults or loss of services.

Should there be issues with fallen power lines due to snow, people are asked to not approach the lines but call 687687.

Meamwhile, farmers are reminded to ensure back-up generators are checked and working as this was an issue that had to be addressed by power crews in heavy snow back in 2013.

MU says outside taps should be covered to avoid damage to local water supply pipes which occur during freezing conditions.

24/7 Fault Support is available via 687687.

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