Manx Utilities collected direct debit payments early

Manx Utilities has mistakenly collected some direct debit payments early.

The board took to social media to share the news and apologise.

The Electric Company says it's taken a number of payments a day earlier than planned.

If you've been impacted or need support, you're asked to get in touch on 687675.

We have mistakenly collected a number of direct debit payments a day earlier than planned. We would like to apologise to those customers impacted and ask that if you need our support to please call our team on 687675. #IOM

— Manx Utilities #usewaterwisely (@manx_utilities) May 24, 2021