Limited Receptionist cover at local surgery

As a result of staff sickness a GP surgery in Douglas has limited receptionist cover. 

Manx Care says this will impact people calling Hailwood surgery between 8am and 09:30am, although it may take longer than usual for calls to be answered across the day. 

Patients are being asked to consider the time they try to call the surgery, and try later in the day for routine matters.

Alternatively, people can contact the surgery via email for non-urgent matters, and send repeat prescription requests via Patient Access if they have set this up.  

The health board is asking people to be kind to the Receptionist team at Hailwood GP surgery – they are doing their best to accommodate all patients at the moment.

Manx Care’s signposting brochure highlights the full range of health and care services available on the Island and the types of conditions that each service can support. Members of the public are being encouraged to choose wisely and access the service that is most appropriate for their needs.