IOM Energy billing issues to be discussed in HOK

Monday, 13 February 2023 09:03

Isle of Man Energy's customer billing issues are set to be discussed in the House of Keys tomorrow.

MHK for Arbory, Castletown and Malew Tim Glover will ask what progress has been made with resolving the problems.

The energy company has been reporting issues since October last year, saying they were 'teething problems' as part of its new billing system.

Some customers haven't received bills, had direct debits taken without corresponding invoices, or not received invoices at all.

The Office of Fair Trading recently announced it would take enforcement action if problems persist.

The House of Keys gets underway at 10am.

More from Isle of Man News

Postal vote applications have to be in soon

Living far away but want to cast your vote in September's election? Time's running out!
Mum launches petition over university support

A petition's been launched calling on government to provide more support for Manx university students.
Bus services north and south face disruption later

Bus Vannin says a number of its services may face disruption this evening.
Wildlife Trust unveils woodland plans

The Manx Wildlife Trust has submitted a planning application for a new woodland in the northeast of the Island.
Deadline looms for by-election nominations

Time's running out to get your forms filled in if you'd like to stand as a commissioner in Marown.
Biker in UK hospital after Mountain crash

Police are appealing for witnesses to come forward after a crash on the Mountain Road yesterday afternoon.
Trial event closes roads in Peel and Ramsey

There'll be road restrictions in Peel and Ramsey during a motorsport event this weekend.
Requisition meeting for Garff voters

A requisition meeting will be held in Maughold next month.