That's the question Rushen MHK Dr Michelle Haywood will ask Chair of the Office of Fair Trading John Wannenburgh in Tynwald today.
Previously, the energy company reported issues, claiming they were 'teething problems' as part of its new billing system.
It's seen some customers not receiving bills, having direct debits taken without corresponding invoices, or not receiving invoices at all.
Dr Haywood wants to know of those, how many remain unresolved and if he'll make a statement.
Tree fellers to close part of TT course on Thursday
A section of the TT course will close for much of tomorrow while trees are felled.
Manx Utilities wants contractors for HQ refurb
Manx Utilities says it's looking for contractors as it prepares to refurbish its headquarters.
Business needed for Peel coffee shop's 'new chapter'
A coffee shop in Peel says it's looking for a business to share its premises.
Regulator freezes gas prices
The Island's utilities regulator says there'll be no gas price rise next month.
Billionaire says Island's his favourite place on earth
Billionaire businessman Jim Mellon says he has not plans to retire, but expects to keep working until the day he dies.
Planners aren't influenced by advertising, says Cannan
Chief Minister Alf Cannan says he's confident planning officials aren't swayed by advertising.
Commissioner to resign over Laxey sewage plans
A Garff commissioner says he'll resign after the board backed new sewage proposals for the area.
Santa Dash this lunchtime!
Hundreds of Santas will be gathering in Douglas this lunchtime for an annual race.
