Steam Packet says it 'doesn't over promise' and under-deliver

Monday, 4 April 2016 00:00

Steam Packet fast craft Manannan is back on the seas - but has the company over-promised customers and under-delivered?

It's chief executive doesn't think so:

The vessel was supposed to be back in service on Wednesday last week after crashing into Victoria Pier on March 23rd - sustaining serious damage.

It was delayed until Thursday due to a 24-hour hold up in dry dock - following that, passengers then had to wait for the next 'undocking' tide yesterday morning.

It's back in use after it's first successful sailing to Liverpool - Mark Woodward says contingency planning did prove effective:

More from Isle of Man News

Don't abuse our staff, warns amenity site

A waste site in the west of the Island is warning people not to abuse its staff, saying it won't be tolerated.
Thie Clag cost "within £11 million budget"

The costs of redeveloping the former nurse's home in Douglas should be in line with its budget, according to Treasury Minister Alex Allinson.
MHK has questions about Castletown streets scheme

A Department of Infrastructure scheme to improve Castletown will be under the spotlight in the House of Keys this week.
Roof damage sparks planning application

A business in the west of the Island has applied for planning permission as it repairs damage from recent storms.
Emergency services respond after Vicarage Road crash

Firefighters helped cut someone free from their car after a crash yesterday.
Questions over future of Tramway Terrace

An historic building on Douglas promenade will come under the spotlight in the House of Keys next week.
Pet owners warned about Peel fireworks

A company's given a warning to pet owners about a fireworks display in Peel next weekend.
Gambling regulator tackling east Asian crime gangs

The Gambling Supervision Commission says it's tackling the problem of transnational organised crime groups from Southeast Asia moving into the Island.