Smartmeter users say they're having difficulties using the Manx Utilities mobile app this morning.
A number of people have taken to Facebook, saying they can't see their current balance or make payments.
The SmarterLiving app allows people to pay for their power online and check their electricity usage.
Users say logging out, reinstalled the app and making sure phones and apps are up to date haven't solved the problem.
Passport and immigration public counters to temporarily close
Overnight delay means today's sailings will set off late
Fireworks displays to kick off with event tonight
Second night of police roadside car checks finds less defects
Society appeals for help about traditional gypsy caravans on the Island
Government issues bird flu warning after infected buzzard found
Will new UK law be brought in to protect Manx renters from mould?
Local Economy Forum launched to propose alternative to 'destructive' min wage increase