Garff commissioners say a number of residents in sheltered accommodation are facing uncertainty over the government's decision to scrap Micards.
The cards - used to pay pensions and benefits - are to be phased out by the Treasury, which says it'll pay them directly into bank accounts in future.
But when the local authority met last week, members heard a number of Cooil Roi residents couldn't get bank accounts and had been left distressed by the move - adding some felt their independence was under threat.
The board asked for the matter to be discussed again, with the clerk trying to help those affected.
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