Garff commissioners say a number of residents in sheltered accommodation are facing uncertainty over the government's decision to scrap Micards.
The cards - used to pay pensions and benefits - are to be phased out by the Treasury, which says it'll pay them directly into bank accounts in future.
But when the local authority met last week, members heard a number of Cooil Roi residents couldn't get bank accounts and had been left distressed by the move - adding some felt their independence was under threat.
The board asked for the matter to be discussed again, with the clerk trying to help those affected.
USA parcel deliveries unlikely before Xmas, says Post Office
DOI preparing for heavy rain tonight
Penny mobile bank to be dropped, says MHK
More aurora sightings possible tonight!
More heavy rain prompts weather warning
Benefits increases to be revealed in February budget
Get your home ready for winter, says government
No date for scrapping tax discs, says minister