Manx Utilities has confirmed its smart meter app is unavailable this morning.
Customers had complained the SmarterLiving app, which lets them put credit on their meters, was having problems earlier.
Manx Utilities says it's aware of issues and it's working to resolve them as soon as possible.
The organisation says nobody will be cut off and it'll keep customers updated.
Society appeals for help about traditional gypsy caravans on the Island
Government issues bird flu warning after infected buzzard found
Will new UK law be brought in to protect Manx renters from mould?
Local Economy Forum launched to propose alternative to 'destructive' min wage increase
Group raising money towards legal costs for new Summerland inquest
Police appeal after Manx stone wall damaged
MHK wants to see all private healthcare reports
Let’s make Hop Tu Naa a boo-tiful night for all, say police