The Office of Fair Trading has asked Isle of Man Energy for a statement after the company shut its reception to the public.
The company says customers won't be able to pay bills in person at its headquarters at Murdoch House in Douglas from today.
You can pay by card over the phone or online, while cash payments can be made at Post Offices.
OFT chairman John Wannenburgh MHK says the move was discussed in a meeting last week when the announcement was made.
12-seater ferry to Cumbria coming soon?
A new "minibus" ferry could soon be running from Cumbria to the Isle of Man.
Lifeboat launched to help fishing boat
Port St Mary's lifeboat crew was called to help a fishing boat earlier.
Smartmeter alert problem now fixed, says Manx Utilities
Manx Utilities says it's now solved problems that sent users false alerts about their smartmeter balance.
Merchant Navy Day marked this week
Merchant Navy Day will be marked on Island with a remembrance service for those who lost their lives at sea.
Filipino festival planned for Laxey
A huge celebration of the Island's Filipino community will take place in Laxey later this year.
Glen Maye requisition meeting scheduled
A requisition meeting will be held in Glen Maye next month.
Political satire is coming to the Gaiety Theatre in Douglas next week, just in time to poke fun at the general election.
Viking longboat races today
Viking races will finally get underway in Peel today - after a six-week delay.
