That's the question Rushen MHK Dr Michelle Haywood will ask Chair of the Office of Fair Trading John Wannenburgh in Tynwald today.
Previously, the energy company reported issues, claiming they were 'teething problems' as part of its new billing system.
It's seen some customers not receiving bills, having direct debits taken without corresponding invoices, or not receiving invoices at all.
Dr Haywood wants to know of those, how many remain unresolved and if he'll make a statement.
Online appointments being considered by sexual health clinic
Health Minister Claire Christian says the Island's sexual health clinic gets around 300 phone calls a week - and Manx Care is considering an online appointments system.
Treasury can’t say how much is made from medicinal cannabis
Treasury Minister Chris Thomas says he doesn't know how much money medicinal cannabis has put in the government's coffers.
Road closures planned for tin baths this weekend
One of the highlights of Castletown's summer calendar takes place this Saturday, with a number of road closures planned for the event.
DOI has no junction safety concerns over Iceland plans
The Department of Infrastructure says it doesn't have any safety concerns about a junction near a proposed new Iceland store in Braddan.
LegCo to face questions in this morning's sitting
Members of the Legislative Council will face a total of seven questions when they sit later.
Passport prices to rise
The price of a passport is going up by almost eight per cent in August.
House of Keys to sit for final time before election
The House of Keys will sit later this morning, with the last chance for three new laws to be passed before the general election.
Island cyclist to ride in Tour De France
An Island cyclist has been selected to compete in the Tour De France, starting this Saturday, July 4.
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