Manx Utilities says customers should get in touch with problems topping up their smart meters.
On Facebook yesterday, the electricity supplier said some people using its payment app weren't seeing credit added to their accounts.
The organization says its out of hours non-disconnect policy applies and customers won't face being cut off.
It's asking anyone affected to call its offices on Tuesday.
Warning over beach work in Douglas next week
Racer appeals for return of missing awning
Charity worker announces Malew election bid
Woman releases fundraising poetry book
Castletown hosts tin bath racing
New Deputy High Bailiff needed - could it be you?
Mountain Road closed for skateboarding today
Peel ready for huge community sale later