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Freedom Travel in Douglas hasn't opened this week since the collapse of Travel firm Thomas Cook.
It has now issued a statement:
"Following the unfortunate collapse of Thomas Cook, we would like to assure all of our clients that we are doing everything within our power to try and find a resolution during this difficult period of time. We apologise for any inconvenience caused to our clients and reassure them that we will be doing our utmost to support them. We are very sorry for the impact on our local friends at the Thomas Cook branch, and offer any assistance we can to their employees and clients.
We thank all our clients for their patience and support at this time and will provide an update as soon as we can. Thank you. The Freedom Team, Isle of Man."
Thomas Cook officially went under in the early hours of Monday, after failing to generate £200million owed to creditors - as a result it has since cancelled all its flights and holidays.
A major repatriation programme went underway to bring around 150,000 stranded British tourists home.