Health and Social Care Minister Kate Beecroft says a new taxi company running the patient transfer service passed its probation period after halving the number of complaints made.
In Tynwald, Mrs Beecroft faced questions from North Douglas MHK David Ashford about the service run by ComCab Liverpool.
Mrs Beeccroft said she'd taken the decision to continue with the contract despite high-profile criticism from some of its users.
She revealed the actual number of gripes had been very low:
Noble’s Private Patients’ Unit reopening later this year for some procedures
Ballasalla roundabout could be completed next year
Two more schemes backed by government fund
Island to get Bikesafe scheme for first time
Jurby Junk's Stella dies aged 90
No plans to publish UK's assisted dying letters
Burst water main disrupts Onchan supply
Government advice following spike in data breaches