Citywing passengers urged to contact their bank

Passengers who've been left out of pocket by the collapse of Citywing are being urged to contact their bank.

Up to 16,000 passengers are awaiting refunds after booking with the company.

The Office of Fair Trading says people who paid on a debit or credit card should contact their card provider as soon as possible. 

Citywing announced it was going into liquidation on Friday - the company told people a liquidator would advise people 'in due course' on how to get refunds: 

John Peet is the chief inspector of trading standards - he says people may also be able to claim on their travel insurance: