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Changes could be made to the health and social care complaints process

Changes could be made to the health and social care complaints process, if backed by Tynwald.

Following feedback from a Department of Health and Social Care consultation, new regulations would modernise the current process.

Changes would include a standardised complaints process for all Manx Care services, and a single new body to replace the current Independent Review Bodies.

If backed by Tynwald, the new process will be in place from October 31. 

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