Manx Telecom says it's not introducing any new charges after being accused of asking more for paper bills.
On social media, the company says its current billing policy - which sees duplicate bills cost £6 and paper bills costing £4.20 a month - has been in place for years.
The company says its online billing platform remains free to use.
And it adds the move to digital bills has saved countless trees and reduced its carbon footprint significantly.
Special healthcare recruiting event this summer
Healthcare and social care professionals are being invited to a special recruitment event this summer.
Date set for flagship maritime industry event
A gathering described as the Island's flagship maritime event will be taking place next month.
14th Aviation Conference takes place this week
An event in Douglas this week will gather together some of the top names in the aviation industry.
Financial Intelligence Unit releases guide on spotting modern slavery
The Island's Financial Intelligence Unit has published a new document outlining red flags businesses should watch out for when it comes to human trafficking and modern slavery.
Total of 70 ships and companies sanctioned over Ukraine war
The Isle of Man has added 70 companies and ships to its sanctions list because of their involvement in the Ukraine war.
New stamps celebrate Island supercar culture
A new collection of stamps is being released by the Post Office to celebrate supercar culture and the Island's motorsport heritage.
New survey to gauge how confident businesses are
A new government survey's been launched to measure business confidence on the Island.
Tynwald to consider scrapping some government agencies
Should government agencies in the Department for Enterprise be scrapped?
