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Government public counters re-opening today

Numerous public counters at government departments are re-opening today.

However, officials say the opening times will be reduced at this time whilst officers continue to support the community in response to the COVID-19 pandemic.

The income tax counter on Bucks Road, Douglas, will open up between 9.30am and 2.30pm Monday-Friday, whilst the Customs and Excise counter at Custom House on North Quay will be available between 8.30am and 4.30pm on weekdays.

Income Tax officers will be available to assist with calls and making appointments during normal office hours. Customers are encouraged to contact the division by phone to make an appointment in advance wherever possible

Meanwhile, the social security service on Market Street in the capital will open Mondays, Wednesdays and Fridays between 9am and 1pm, and the one at Ramsey Town Hall on Tuesdays from 9am till 1pm and then 1.45pm to 4.30pm.

However, the job centre at Nivision House won't be re-opening to the public and is moving to Markwell House, on Market Street with immediate effect.

Employment support will continue to be provided over the phone, by email and video conferencing apps.

Face-to-face support will be provided at Markwell House and Ramsey Town Hall by appointment.

Customers should contact the Advisory Team by phone for information and guidance or to make appointments

Jobseekers are not currently required to sign on and this measure will remain in place until further notice. Any Jobseeker who returns to work, does any work or has any earnings or other changes must email JSA@gov.im.

Public counters at other Government office and buildings will also reopen from Monday. Members of the public who wish to visit should call in advance to check opening times.

For enquiries of any type, please call the Community Support and Information Line on 686262 where the team will do their best to help.

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