TravelWatch has welcomed government's pledge to consult with the public over the long term future of ferry services - saying it's an opportunity for improvements to be made.
Three options have been put on the table - replace the current User Agreement in 2026, end the deal early and go out to tender, or ask the Steam Packet to propose a new deal.
Chairman Brendan O'Friel says there is a clear problem with what's in place at present:
The passenger watchdog believes the Steam Packet, and the Island, could benefit from the third option:
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