Smartmeter users say they're having difficulties using the Manx Utilities mobile app this morning.
A number of people have taken to Facebook, saying they can't see their current balance or make payments.
The SmarterLiving app allows people to pay for their power online and check their electricity usage.
Users say logging out, reinstalled the app and making sure phones and apps are up to date haven't solved the problem.
Postal vote applications have to be in soon
Mum launches petition over university support
Bus services north and south face disruption later
Wildlife Trust unveils woodland plans
Deadline looms for by-election nominations
Biker in UK hospital after Mountain crash
Trial event closes roads in Peel and Ramsey
Requisition meeting for Garff voters