Shops aren't obligated to agree to take returned Christmas presents.
That's the message from the Office of Fair Trading - which says people need to be aware that new and unworn items aren't guaranteed to be accepted by retailers.
Advice centre manager Andrea Tabb explains that although many larger chains will take unused products, smaller shops may be more selective.
She says it's the retailer's decision:
Cav to start legendary Le Mans 24 hour race
Can you help catch fly-tippers?
Pub hits out after vandals attack inclusivity signs
Play equipment closed after park vandalism
Ramsey looking for four new commissioners
Strang Stores applies for extension permission
Tynwald petition advice is free - but you'll need to act soon!
Midnight closing for new Indian restaurant in Castletown?