HSBC is introducing a weekly 'quiet hour' to support customers with sensory sensitivities.
It will take place in Island branches every Thursday from 10:30-11:30am to create a more calming experience for those with autism, ADHD, dementia, anxiety and learning disabilities.
It will mean a reduction in background noise, with radio turned off and noise from phones limited, with staff available but not proactively approaching customers.
Alistair Philip, Head of Retail Distribution says they want to make sure customers find branches as inclusive and accessible as possible.
How will Island remain attractive during MONEYVAL assessment?
Do you know a company director who deserves an award?
Festive social event for young professionals this week
Fewer businesses now optimistic about future
Financial regulator recruiting for board members
Businesses needed for seaside kiosk
Businesses who wouldn't recommend IOM almost triples in 8 years
M&S officially opens new-look Douglas food hall
