Complaint Procedure

3FM Limited Complaint Procedure 
Updated January 2026

If you have a complaint about our output, in the first instance, please contact the station directly using the form below.

The staff in the department concerned will try and resolve the issue. If, after this, you are still unhappy, you should contact the Managing Director.

All staff can be contacted at:

3FM Limited
Elite House
Cooil Road
Braddan
IM22SR

Telephone number - (01624) 616333

Should you still not be satisfied with the response received you have the right to take the matter up with the Communications and Utilities Regulatory Authority. 

The address is:-

Communications and Utilities Regulatory Authority (CURA)
Ground Floor
Murray House
Mount Havelock
Douglas
IM1 2SF

Tel: (01624) 677022
Email: enquiries@cura.im
Website: www.cura.im